At Digital Pay Insurance, we are committed to providing secure, transparent, and dependable insurance and digital payment services. If you are not fully satisfied, this Refund Policy explains when a refund may be issued.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Cancellation of a policy within the applicable cooling-off period stated in your policy terms

• A verified payment processing error

• Services delivered incorrectly or not according to agreed terms

All refund requests are reviewed on a case-by-case basis to confirm eligibility.

2. Cooling-Off Period

If you cancel your insurance or payment service within the applicable cooling-off period (typically 10–30 days from purchase), you may be eligible for a full refund. The exact duration varies by policy and will be specified in your individual terms.

3. Non-Refundable Items

The following are usually not eligible for refunds:

• Payments made after the cooling-off period

• Customized or personalized insurance plans

• Administrative or service fees related to processing your payment

4. Refund Processing

Approved refunds will be issued to the original payment method used. Depending on your bank or payment provider, processing may take 7–15 business days to reflect in your account.

5. Exceptions

Digital Pay Insurance may decline refund requests in cases of suspected fraud, misuse of services, or violations of our Terms & Conditions.

6. Policy Updates

We may update this Refund Policy at any time. Any changes will be reflected on this page with a revised effective date.

By completing a payment with Digital Pay Insurance, you acknowledge that you have read and agree to this Refund Policy.

Contact Us
Digital Pay Insurance
Email: info@digitalpayinsurance.online